Terms and Conditions

1. INTRODUCTION
These Terms and Conditions govern your access to and use of the website operated by PIXPLY LTD, a company registered in England and Wales under company number 16040467, with its registered office at Office One, 1 Coldbath Square, Farringdon, London, United Kingdom, EC1R 5HL ("Company", "We", "Us", "Our").

By accessing our website, placing a reservation, pre order, purchase, subscription, or acquiring any digital product, you agree to be legally bound by these Terms. If you do not agree, you must not use our website, products, or services.

These Terms apply worldwide, subject to mandatory consumer protection laws in your country of residence.

2. DEFINITIONS
Company refers to PIXPLY LTD.
Customer refers to any individual or entity using the website or purchasing products or services.
Website refers to www.pixply.io and related services.
Products refers to all hardware devices, accessories, software, digital goods, subscriptions, downloadable content, in app purchases, and future offerings made available by the Company.
Reservation refers to securing early access with or without payment.
Pre Order refers to advance payment before general availability.
Purchase refers to a completed order with full payment.
Digital Services refers to mobile applications, software, firmware, online services, digital content, subscriptions, game libraries, themes, languages, updates, community features, and any connected ecosystem functionality.
Agreement refers to these Terms.

3. ELIGIBILITY
You must be at least 16 years old to create an account or place an order. Users under 16 may use the services only with verifiable parental consent. Users under 13 are not permitted to use the services.

4. RESERVATIONS, PRE ORDERS AND PURCHASES
4.1 Reservation
Reservations may be free or paid. Paid reservations secure priority access but do not guarantee availability, pricing, or delivery date.

4.2 Pre Order
Pre orders require partial or full payment before production completion. Delivery timelines are estimates only and not guarantees. Delays in production or delivery do not constitute a breach of contract.

4.3 Purchase
A purchase is complete once full payment is received and confirmed by Company.

4.4 Order Acceptance
All orders are subject to acceptance. Company may refuse or cancel orders for pricing errors, suspected fraud, regulatory restrictions, export compliance issues, or production limitations. If cancelled by Company, a full refund will be issued.

5. PRICING AND PAYMENT
Prices are displayed in GBP, EUR, USD, or other indicated currency.
Taxes, duties, shipping costs, and applicable fees are calculated at checkout unless otherwise stated.
Customers are responsible for customs duties and import taxes unless explicitly stated as prepaid.
Digital products, subscriptions, and in app purchases may have separate pricing from hardware products.
Payments must be made through approved payment providers listed on the website.
Company does not store full payment card details.

6. DELIVERY AND SHIPPING
Estimated delivery timelines are provided at checkout and are for guidance only.
Risk of loss transfers to the Customer upon physical receipt of the goods.
Company is not responsible for delays caused by couriers, customs authorities, regulatory reviews, or events beyond reasonable control.
Customers must provide accurate shipping details. Failed deliveries due to incorrect information may result in additional charges.

7. PRODUCT DEVELOPMENT AND MODIFICATIONS
Products and Digital Services may undergo design, feature, material, pricing, or specification changes before or after release.
Images, renders, and prototypes are illustrative and may not represent the final product.
Company reserves the right to improve, modify, suspend, or discontinue Products or Digital Services at its discretion.
If a material modification significantly affects core hardware functionality prior to shipment, Customers may be offered cancellation options.

8. DIGITAL SERVICES AND APP ACCESS
8.1 License Not Ownership
Digital Services are licensed, not sold. Purchase of any Product does not transfer ownership of software or digital content.

8.2 Included Features
Purchase of a Product may include access to certain Digital Services in their core version as available at the time of purchase. The scope of included functionality may vary by Product.

8.3 Trial and Future Paid Features
Some features, content, or games may be provided on a temporary, trial, or promotional basis and may be modified, restricted, or removed at any time.
Company may introduce premium features, subscriptions, additional content, or paid functionality at its discretion.

8.4 Advertising
Company may introduce advertising within Digital Services. Ad free access may be offered through paid options.

8.5 Service Modifications
Digital Services may be updated, modified, restricted, suspended, or discontinued at Company discretion. Company does not guarantee uninterrupted or error free operation.

8.6 Platform Dependencies
Digital Services may depend on third party platforms including but not limited to Apple App Store and Google Play. Company is not responsible for policies or restrictions imposed by such platforms.

8.7 Compatibility
Customers are responsible for ensuring compatibility of their devices.

9. CANCELLATIONS AND REFUNDS
Full details are governed by the separate Refund Policy.
Pre dispatch cancellations are eligible for full refund unless otherwise stated.
Digital content and subscriptions may have different refund eligibility subject to applicable law.
Consumers in the United Kingdom and European Union have a statutory 14 day withdrawal right from delivery of physical goods, subject to legal exceptions.
Refunds are processed using the original payment method.

10. RETURNS
Return eligibility and conditions are defined in the Refund Policy.
Returned hardware items must be unused and in original packaging unless defective.

11. WARRANTY
Warranty terms are governed by the separate Warranty Policy.
Warranty applies to hardware Products only unless explicitly stated.
Digital Services are not covered by hardware warranty.
Nothing in these Terms limits statutory consumer rights.

12. CUSTOMER RESPONSIBILITIES
Customers must provide accurate information and comply with applicable laws.
Products must be used according to instructions.
Company is not liable for misuse or unauthorized modification.

13. INTELLECTUAL PROPERTY
All intellectual property remains the exclusive property of Company.
Products are intended for personal use unless otherwise agreed in writing.
Unauthorized reproduction, reverse engineering, or commercial use is prohibited.

14. INDEMNIFICATION
You agree to indemnify Company from claims arising from misuse or violation of these Terms.

15. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Company is not liable for indirect or consequential losses.
Total liability shall not exceed the amount paid for the relevant Product or Digital Service.
Nothing excludes liability that cannot be excluded by law.

16. EXPORT CONTROL AND SANCTIONS
Products and Digital Services may be subject to export control laws. Customers agree to comply with applicable laws.

17. FORCE MAJEURE
Company is not liable for delays or failures caused by events beyond reasonable control.

18. PRIVACY
Personal data is processed according to the Privacy Policy.

19. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of England and Wales.
Consumers may benefit from mandatory protections of their local laws.
Disputes are subject to the jurisdiction of the courts of England and Wales unless otherwise required by law.

20. SEVERABILITY
If any provision is unenforceable, the remaining provisions remain in effect.

21. ENTIRE AGREEMENT
These Terms constitute the entire agreement between Company and Customer.

22. CHANGES TO TERMS
Company may update these Terms at any time. Continued use constitutes acceptance.

23. CONTACT
PIXPLY LTD
Company Number: 16040467
Registered Address: Office One, 1 Coldbath Square, Farringdon, London, United Kingdom, EC1R 5HL
Website: www.pixply.io
Email: support@pixply.io